Accessibility statement for this website

The University of Vienna endeavors to ensure that its website complies with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26, 2016 on barrier-free access to the websites and to make mobile applications of public bodies (OJ L 327 of 02.12.2016, p. 1) accessible.

This declaration on accessibility applies to the website.

State of conformity with requirements

This website is partially compatible with conformity level AA of the "Guidelines for Barrier-Free Web Content Web - WCAG 2.1" or with the applicable European standard EN 301 549 V2.1.2 (2018-08).

As the Vienna University Library is linking and/or providing access to a number of online services and resources that are maintained by third-party vendors, the Library would like to explicitly point out that it cannot guarantee the conformity with the accessibility requirements for any services, websites and/or applications that not hosted on servers in the domain, and these are explicitly excluded from this statement.

Furthermore, third-party systems are used that are not developments of the Vienna University Library and therefore do not fall within the scope of the applicable legal provisions. These systems are named below:

  • u:search:
    The media search engine u:search is based on the software Primo by Ex Libris. Primo is under continuous development, and currently meets Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions. (Link: )
  • u:access:
    The u:acces authentication system is based on OCLC's EZproxy software and currently complies with Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1), Section 508 of the US Rehabilitation Act for features and functions, and EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, -V3.1.1. (Link: )

Creation of this declaration on accessibility 

This declaration was drawn up on July 3, 2020. We have this website tested. As soon as we have test results, we will publish them here.

Feedback and contact details

The offers and services on this website are constantly being improved, exchanged and expanded. Ease of use and accessibility are very important to us.

If you notice any barriers that prevent you from using our website - problems that are not described in this declaration or deficiencies in compliance with the accessibility requirements - we ask you to inform us about them by email.

We will review your request and contact you as soon as possible.

Please send all messages and suggestions to Describe the problem and include the URL (s) of the affected website or document.


Vienna University Library
Universitaetsring 1, 1010 Wien


Enforcement proceedings

In the event of unsatisfactory answers from the above-mentioned contact option, you can submit a complaint to the Österreichische Forschungsförderungsgesellschaft mbH (FFG). The FFG receives complaints electronically using the contact form.

Contact form for the complaints office:

These complaints are examined by the FFG to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with the accessibility requirements, by the federal government or an institution that can be assigned to it.

If the complaint is justified, the FFG must make recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies.

Further information on the complaint procedure::