Helpdesk


Our staff provides assistance if you have any questions regarding our services and the library resources.

You can reach us for written inquiries by e-mail at helpdesk.ub@univie.ac.at.

During the semester, you can also reach us by telephone (+43-1-4277-15140) during the following times:

  • Monday to Thursday 9:00am - 6:00pm
  • Friday 9:00am - 4:00pm

During the holidays, you can reach us Monday to Friday 9:00am - 4:00pm.

or answers to frequently asked questions, please read our FAQs: