How does the Library let me know that I can collect a book I requested or reserved?
As soon as the book you requested or reserved is ready to collect, you will receive a notification that your book is ready to collect via e-mail or post.
How long does it take until I can collect the book I requested from the Main Library?
Please click the following link for an overviewof the hours during which we process requests and during which you can collect books. You will be notified as soon as the book you requested is ready to collect.
How long does the Main Library keep books I requested/reserved ready to collect?
The Main Library keeps books you requested or reserved ready to collect for 7 days. The notification you receive specifies how long we keep the books ready for you to collect.
I cannot collect the book prepared for collection in due time. What can I do?
In individual cases, we can keep the books ready to collect for a longer period. Please contact the relevant library in due time. You can also send an e-mail to firstname.lastname@example.org schicken.
Can somebody else collect the books on my behalf?
If you have somebody else collect your books, she/he requires